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Help Center
PaperCut MF
AI
RPA
Software Testing
Professional Services
Printix
Security
PaperCut MF
FAQs
How to
Troubleshooting
Known Issues
Kofax SafeCom
How to
FAQs
Known Issues
Troubleshooting
Kofax ControlSuite
Kofax AutoStore
Kofax Equitrac
eCopy ShareScan
PaperCut MF
A powerful print management solution to enable, track, manage, and secure your printing, copying, and scanning.
What are the system requirements for PaperCut MF? (FAQs)
Which firewall ports is used by PaperCut ? (FAQs)
Does PaperCut support NFC-authentication? (FAQs)
Which devices are supported by PaperCut ? (FAQs)
What printers are supported by PaperCut (FAQs)
FAQs
Is PaperCut affected by Apache Log4j vulnerability? (FAQs)
PaperCut and Host-only drivers (FAQs)
Papercut supported devices (FAQs)
Best practices for configuring Windows Print Servers (FAQs)
Working with network printers (FAQs)
Identity Vs Authentication Popup for PaperCut Client (FAQs)
Special considerations on Terminal Server / Citrix / VDI (FAQs)
When should I run PaperCut on an External Database? (FAQs)
What external database should I use for Papercut? (FAQs)
Printer and Device IP Address Change Considerations (FAQs)
Getting Started Guides for IT and network managers (FAQs)
Wide Area Networks (WAN) Considerations (FAQs)
Does PaperCut work on a Virtual Machine (VM) or Virtual Server? (FAQs)
PaperCut Server Sizing Guide (FAQs)
I'm new to PaperCut Administration - what do I need to know? (FAQs)
Common Questions about Web Print (FAQs)
Web Print Status Messages - and what they mean (FAQs)
PaperCut and Active Directory (FAQs)
Exceeding the license limit (user count exceeded) for Papercut (FAQs)
What is the Advanced Client for Papercut? (FAQs)
Common Site Server Questions (FAQs)
Common Papercut Security Questions (FAQs)
Common Questions about Integrated Scanning (FAQs)
Report FAQs (FAQs)
Report Data FAQs (FAQs)
Release Station FAQ (FAQs)
Purchasing a new printer for use with PaperCut (FAQs)
Does it matter what type of port I use for PaperCut in Windows? (FAQs)
Does PaperCut support Wide Format printers including plotters? (FAQs)
Are local desktop printers (USB printers) supported with PaperCut? (FAQs)
Common Global Print Driver Questions (FAQs)
Conditional Watermarking of Print Jobs (FAQs)
Single Sign On for Embedded Devices (FAQs)
How/where are the "internal user" passwords stored? (FAQs)
Application Server Failover for High Availability (FAQs)
Changes to Java Licensing (FAQs)
Common Scalability Questions (FAQs)
All about Page-Level Color Detection (FAQs)
Considerations When Using Popup Authentication (FAQs)
How does PaperCut charge a user when a document contains multiple paper sizes? (FAQs)
Tiered Billing and Color Coverage (FAQs)
Common Questions about Card Readers (FAQs)
cPad Copier Terminal FAQ (FAQs)
Ricoh Smart Operation Panel Common Questions (FAQs)
Common Questions about Find-Me Printing (FAQs)
Can I install PaperCut on a Domain Controller? (FAQs)
PaperCut on 64-bit (x64) platforms (FAQs)
Where do I find my PaperCut CRN (FAQs)?
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How to
Speed up Mobility Print Rendering (How to)
How To Filter The Windows Event Log By IP Address (How to)
Use the Windows Event Viewer to track printing events (How to)
Disabling Advanced Printing Features (How to)
How to migrate your Windows Print Queues (How to)
Bidirectional Support in Windows (How to)
Prevent users from bypassing PaperCut (How to)
Stopping and Starting (Restarting) PaperCut Services (How to)
Migrating or Moving your PaperCut Database Server (How to)
Plan your PaperCut Application Server Migration (How to)
Using LPD & LPR with PaperCut NG/MF (How to)
Fixing encoding problems/unintelligible characters appearing in PaperCut LPD job queue (How to)
How to configure embedded software after a server migration or an IP/Hostname change (How to)
Changing the PaperCut Server Name or IP Address (How to)
Removing duplicate printers after a server name change (How to)
Keeping a healthy system (How to)
How do I install the PaperCut client software? (How to)
Configuring Paper Sizes with Integrated Scanning (How to)
Print Logging (How to)
How do I find the list of active User Clients? (How to)
Managing the amount of memory used by PaperCut NG/MF (How to)
See more
Troubleshooting
Lexmark Embedded: clicking "log out" results in a "function disabled" message with Papercut (Troubleshooting)
Konica Minolta device logs prints as copies in Papercut (Troubleshooting)
Elatec Fast Release TCConfig Tool Not Saving Settings (Troubleshooting)
Why is my username saved in Papercut?
Unix PAM users are unable to log in to PaperCut NG/MF (Troubleshooting)
Troubleshooting Escrow (Insufficient Funds) when users try to login to devices (Troubleshooting)
Swipe Card does not let me Login (Troubleshooting)
Unable to Add a Printer to Papercut (Troubleshooting)
Troubleshooting Global Print Driver Issues (Troubleshooting)
Slow Connection with Windows Print Servers (Troubleshooting)
No print queues found after setting up PaperCut on a Microsoft cluster (Troubleshooting)
Localhost showing in Printer list (Troubleshooting)
Duplicate Printers (Troubleshooting)
Print Jobs stuck with the status of "Sent to printer" (Troubleshooting)
Print Jobs Not Paused in Hold/Release Queue or for Client Popup (Troubleshooting)
Incorrect copy count with mopier mode (Troubleshooting)
Find Me Printing "Error 32" (Troubleshooting)
Failed to redirect job to printer The specified datatype is invalid (Troubleshooting)
Configuration error - no compatible queues for redirection (Troubleshooting)
SSL Connection Issues with some Xerox devices and PaperCut (Troubleshooting)
Konica Minolta embedded application shows "Connecting to server" (Troubleshooting)
Copiers & Devices Connecting to the Wrong IP Address (Troubleshooting)
Print Jobs Not Being Tracked by PaperCut (Troubleshooting)
Troubleshooting Missing or Disappearing Print Jobs (Troubleshooting)
Print Jobs stuck with the status of “Printing” (Troubleshooting)
Troubleshooting Disappearing jobs with Find-Me Printing (Troubleshooting)
Why was this job 'Temporarily Hidden'? (Troubleshooting)
Hold for Authentication' Error in Mac Print Queue (Troubleshooting)
Attempted to be Unpaused (Troubleshooting)
PaperCut User Client Not Popping Up (Troubleshooting)
Why Is My User Client Running Slowly? (Troubleshooting)
Unauthenticated Printing (Troubleshooting)
Troubleshooting jobs attributed to the wrong user or wrong owner name(Troubleshooting)
Web Single Sign-on Problems and Diagnosis (Troubleshooting)
Troubleshooting Standard AD Sync Issues (Troubleshooting)
Troubleshooting slow LDAP synchronization and lookups (Troubleshooting)
Troubleshooting Active Directory Authentication / AD login issues (Troubleshooting)
Troubleshooting Offline Site Servers (Troubleshooting)
When trying to modify my cluster I receive the following error “The cluster resource dependency cannot be found” or Error code: 0×8007138a (Troubleshooting)
When the PaperCut Server Won't Start (Troubleshooting)
Troubleshooting Server Performance Issues (Troubleshooting)
Find Me Printing "Error 32" (Troubleshooting)
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Known Issues
Known Issues with Papercut (Known Issues)
