“Help! I am a PaperCut Administrator and I need to know how to stop and start or restart the various PaperCut services as part of my troubleshooting!”
Throughout the life of a PaperCut installation, an Administrator might encounter a situation where it is necessary to isolate PaperCut from a particular problem. This can be accomplished by temporarily stopping certain PaperCut services, but how are these services stopped? This article will shed some light on the recommended process for each Operating System that is supported by PaperCut.
Note: Only perform the below actions if instructed to by PaperCut Support. Any service that is manually stopped will need to also be started again, so remember to bring the service back up when you are done!
Windows
PaperCut services can be started/stopped from services.msc as shown below:
Start:
Stop:
The process is the same for all services when using Windows, just highlight the service you wish to stop/start!
macOS
PaperCut services can be started/stopped from the Terminal using the below commands:
Application Server
- Start: sudo launchctl load /Library/LaunchDaemons/papercut.plist
- Stop: sudo launchctl unload /Library/LaunchDaemons/papercut.plist
Print Provider
- Start: sudo launchctl load /Library/LaunchDaemons/papercut-event-monitor.plist
- Stop: sudo launchctl unload /Library/LaunchDaemons/papercut-event-monitor.plist
Web Print
- Start: sudo launchctl load /Library/LaunchDaemons/papercut-web-print.plist
- Stop: sudo launchctl unload /Library/LaunchDaemons/papercut-web-print.plist
Mobility Print
- Start: sudo launchctl load /Library/LaunchDaemons/pc-mobility-print.plist
- Stop: sudo launchctl unload /Library/LaunchDaemons/pc-mobility-print.plist
Job Ticketing
- Start: sudo launchctl load /Library/LaunchDaemons/pc-job-ticketing.plist
- Stop: sudo launchctl unload /Library/LaunchDaemons/pc-job-ticketing.plist
Print Deploy
- Start: sudo launchctl load /Library/LaunchDaemons/papercut-print-deploy.plist
- Stop: sudo launchctl unload /Library/LaunchDaemons/papercut-print-deploy.plist
iOS Print (Legacy)
- Start: sudo launchctl load /Library/LaunchDaemons/papercut-iosprint.plist
- Stop: sudo launchctl unload /Library/LaunchDaemons/papercut-iosprint.plist
Linux
Application Server
- Start: sudo systemctl start pc-app-server
- Stop: sudo systemctl stop pc-app-server
Print Provider
- Start: sudo systemctl start pc-event-monitor
- Stop: sudo systemctl stop pc-event-monitor
Web Print
- Start: sudo systemctl start pc-web-print
- Stop: sudo systemctl stop pc-web-print
Mobility Print
- Start: sudo systemctl start pc-mobility-print
- Stop: sudo systemctl stop pc-mobility-print
Print Deploy
- Start: sudo systemctl start pc-print-deploy
- Stop: sudo systemctl stop pc-print-deploy